Maintains an inventory of risk issues related to the credit delivery in the Commercial Bank, as well as potential emerging risks. Govern, monitor, and ensure remediation of regulatory, audit, and self identified matters and issues are completed and remediated in a timely manner. Develops and provides oversight of recommendations / action plans to eliminate or mitigate obs

Reconcile assigned accounts according to established procedures daily, weekly, monthly, etc. Work with other bank departments to identify and clear outstanding items in accounts. Perform necessary research to assist other departments in resolving issues. Establish reconciliations for new companies to insure that accounts are properly monitored. Identify and obtain appropr

Customer Experience Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of com

Promote good customer experience by consistently providing best in class customer satisfaction by adhering to and applying customer experience key behaviors in a friendly demeanor, exemplifying a can do attitude, and portraying a willingness to help at all times. Have a developed rapport with the customer base and have knowledge of account ownership. Act with confidence b

Promote good customer experience by consistently providing best in class customer satisfaction by adhering to and applying customer experience key behaviors in a friendly demeanor, exemplifying a can do attitude, and portraying a willingness to help at all times. Have a developed rapport with the customer base and have knowledge of account ownership. Act with confidence b

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Accurately maintains complex accounting records and performs all related accounting functions. Oversees preparation of daily entries and monitoring of accounts. Maintains account balances. Prepares complex accounting journal entries and monthly financial statements where applicable. Maintains current accounting policies and practices. Ensures compliance with Generally Acc

Ensure execution of all audit activities in the planning, testing, reporting and wrap up phases in compliance with the Audit Division's methodology /standards and within the timeframes to support department metrics Collaborate with Audit team members to plan audit projects, develop risk and control assessments, develop work programs and other deliverables of audit work. L

Ensure execution of all audit activities in the planning, testing, reporting and wrap up phases in compliance with the Audit Division's methodology /standards and within the timeframes to support department metrics Collaborate with Audit team members to plan audit projects, develop risk and control assessments, develop work programs and other deliverables of audit work. L

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Develop and maintain an appropriately prioritized backlog of user stories for implementation. Work with lead project managers and technical leads to determine scope and priorities for product development cycles. Develop appropriately detailed specifications for product features so that they are clearly understood by the development teams. Collaborating with Agile Scrum te

Customer Experience Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of com

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Inspire and motivate teams to deliver on the strategy and roadmap for continuous growth and improvement of product outcomes and experience. Drive an Agile mindset across product teams. Lead in this transformation across peer teams and LOB partners. Transform from a project based to a product based organization. Partner with peer teams to drive this approach broadly. Colla

Answer incoming phone calls from potential customers regarding request/question concerning New Mortgage Loans. Actively identify and cross sell additional bank products. Processing Customer application request. Facilitating the account approval process with underwriting, processing, and closing departments. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED College degree p